Shipping policy
Shipping Policy
Domestic Shipping (United States)
We offer standard and expedited shipping on all orders within the United States.
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
Orders are processed within 1–3 business days after payment is confirmed. You will receive a tracking number by email once your order has shipped.
International Shipping
We ship to select countries worldwide. International orders are delivered within 7–21 business days depending on destination and customs processing.
- Customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in your order total and are collected by your local customs authority.
- p.H Divine Skincare is not responsible for delays caused by customs.
Sale Items
Sale and discounted items are subject to the same shipping rates and timelines as full-price orders. All sales are final unless the item arrives damaged or defective.
Order Issues
If your order is lost, damaged, or significantly delayed, please contact us at [your email address] within 14 days of the expected delivery date and we will make it right.
Processing Delays
During high-demand periods or holidays, processing times may be extended by 1–3 business days. We appreciate your patience.